Return Policy

Non-Returnable Items:

Bagged Products:

Bagged products, including cement, are non-returnable and non-refundable after purchase. Ensure to review your order before finalizing the purchase.

Loose Products:

Like bagged products, loose products are also non-refundable. If you find a discrepancy in the delivered quantity, report it immediately. We are committed to investigating and rectifying verified complaints promptly.

Timely Reporting:

For any discrepancies in delivered goods, ensure to report immediately to facilitate a swift resolution. Delayed reporting may not be entertained.

Limitation of Liability:

Our liability for any service-related claims does not exceed the amount paid by the customer for the service.

Refund Process:

In the rare case where a refund is applicable, the refund process will be initiated promptly, ensuring your peace of mind.

Resolving Concerns:

Your satisfaction is paramount. For any concerns or issues related to your order, do not hesitate to reach out to our dedicated customer service team. We are here to assist you and ensure a seamless resolution to your concerns.

Note:

It's important to thoroughly review the product and quantity details before making a purchase. At Tali Logistics, while we are dedicated to ensuring your satisfaction, adherence to the Return and Refund Policy is crucial for a smooth and efficient transaction experience.